• Rajit Mehta
    Mr. Mehta is the Executive Director and Chief Operating Officer of Max New York Life, a leading private life insurance company in India. He is a member of the Board of Directors of the Company, and is on the Policyholder Protection Committee of the Board besides being an invitee to the Audit Committee of the Board as well. Mr. Mehta represents Max New York Life on the Consortium Board of School of Inspired Le...  More 
  • Otto Schmitz
    Since 2002, Otto has been responsible for all data center, application development and maintenance activities at Deutsche Leasing. He has actively integrated a global sourcing strategy within the organisation with the particular objective of rebuilding legacy systems and implementing SOA. Previously he was with Citigroup where he led initiatives such as the Data Center, Call Center and Wide Area Network consolid...  More 
  • Frans Woelders
    With 22 years of experience in IT and operations, 14 of them at ABN AMRO, Frans has exceptional industry expertise. As recently as last year, he oversaw the successful integration of the retail and IT operations of ABN AMRO Bank with the former Fortis Bank Netherlands, establishing a new IT outsourcing framework in the process. Apart from maintaining his support for this integration, he continues with his other ...  More 
  • Srikanth Kandikonda
    Mr. Srikanth is a versatile professional with a career spanning two decades of cross- functional experience in the fields of finance, business development, process improvement and strategic business analysis in the Banking and Insurance space. He is the founding member of the core team of Apollo Munich. He was involved in the financial modeling, formulation of joint venture, formulating the business plan & s...  More 
  • Arun Gupta
    At the time of this interview, Mr. Gupta was Customer Care Associate & Group Chief Technology Officer for Shoppers Stop, which operates Department Stores, Hyper city hypermarkets, Airport retail, and Crossword bookstores. He specializes in “IT-Business alignment” and turning around IT functions from pure operations to forging strategic business relationships. Mr. Gupta is on “The Global CIO...  More 
  • Patrick Vandenberghe
    In his role as Group CIO of the world's leading global steel company, Patrick is in charge of IT Strategy, Enterprise Architecture, IT Investment Portfolio and IT Strategic Sourcing. He also functionally manages the Business Unit CIO's, who are managing IT for the business units in a federated model. He started his career in 1981 as project leader and enterprise architect in ArcelorMittal Gent, a...  More 
  • Simon Newton
    During his 14 years with Kimberly-Clark Simon has mostly been involved in commercial financial support directly to businesses plus mergers and acquisition work. He was appointed CFO Finance for Europe, Middle East & Africa in 2003 and since 2005 has been leading Shared Services through regional harmonisation, outsourcing and expansion of scope. He also, leads the Business Support Delivery program of operatin...  More 
  • Ajay Chopra
    Mr. Chopra is the CEO of Drive India Enterprise Solutions Limited (DIESL). A Chartered Accountant by qualification and a member of the ICA, Mr. Chopra has a keen interest in Supply Chain Management and Logistics. Prior to joining DIESL Mr. Chopra has worked with organisations like Amway, Indomobil, RPG-Group and Pearl Polymers and has been involved in creating and establishing process driven and system backed op...  More 
  • Vijay Sethi
    Mr. Sethi is Vice President - Information Systems and CIO at M/s Hero MotoCorp Ltd. – world’s largest 2 wheeler company. Mr. Sethi is also part of the Enterprise Management team (the leadership team of the organization). Mr. Sethi has more than twenty two years of experience in industry and consulting environment and prior to Hero MotoCorp Ltd. has worked with M/s Ranbaxy Laboratories Limited and M/s...  More 
  • Matt Idle
    Matt joined British Gas as financial controller in September 2002 from WH Smith, a leading UK high street retailer, where he held various senior finance positions. In March 2008 he took on responsibility for British Gas’s operations in India and moved to Delhi with his family. During 2009 his responsibilities were extended to include billing and in early 2010 he also took on the leadership of British Gas&r...  More 
  • K P Ganesh Raj
    Mr. Ganesh is the Chief Information Officer at S Tel. He is in charge of infrastructure, Prepaid, SMSC, VAS system, allied application planning and execution. He is responsible for planning and building of fault tolerant Infrastructure, Billing system, VAS and allied application and execution. He is has also been instrumental in launching innovative Value added services to enhance revenue per subscriber and impl...  More 
  • Alain Theys
    Alain has 15 years experience as a management consultant having worked for Accenture, Unisys and PwC where he specialised in the financial services industry. He has been CIO of the insurance company Allianz Belgium for 5 years. Alain has managed large business and IT transformation initiatives from strategic planning to project delivery, including global sourcing and offshoring of application development and mai...  More 
  • Tarun Kumar
    Mr. Kumar has over 21 years of industry experience spanning in IT, broadband and digital broadcast technologies. He has successfully deployed and managed operations of many technology intensive projects including enterprise and retail broadband BSS, cutting edge Interactive IPTV over metro Ethernet network, service delivery platforms for New-age products and broadband radio access networks. Mr. Kumar is an el...  More 
  • Georges Melon
    Georges Mélon, General Manager of ArcelorMittal, is CIO for IT Infrastructure Services, Europe. Mr Mélon leads the on-going optimisation of the IT infrastructure at the European level across all segments and units. He reports to Vice President of ArcelorMittal. Mr. Mélon joined ArcelorMittal (Cockerill Sambre) in 1979 and held different positions, mainly in the Information Technology field. ...  More 
  • C N Ram
    Mr. Ram is currently the Group President and Chief Information Officer for the ESSAR Group, in diversified businesses like Steel, Power, Energy, Mines & Minerals, Exploration & Production, Shipping, Telecommunications, BPO, Retail, EPC etc. Mr. Ram's mandate is to enhance use of IT in Essar to enable collaboration and faster decision-making, reduce cost using shared services, and establish IT governa...  More 
  • Rajesh Uppal
    A subsidiary of Suzuki Motor Corporation of Japan. Mr.Uppal overseas the IT infrastructure and applications for Maruti Suzuki India Ltd. The IT team at Maruti, which Mr.Uppal heads, has numerous firsts to its credit including the MS Exchange, Sharepoint Portal, Vehicle Tracking System implementations, Hosted Dealer Management System etc. The IT systems have played a key role in enabling Maruti to enhance the eff...  More 
  • Guy Lidbetter
    With 25 years of experience in the IT industry, Mr. Lidbetter is responsible for setting Technical and Innovation Strategy across the IT infrastructure stack for Atos Global Managed Services, increasingly to cloud based as well as traditionally outsourced IT services. Previously, Mr Lidbetter has held numerous technical and management positions in Sema Group, SchlumbergerSema and Atos Origin. Mr Lidbetter is al...  More 
  • Adam Lewis
    Adam Lewis is an internationally experienced CTO, Technology Strategist and Enterprise Architect, with a passion for technology. Mr Lewis has the responsibility for developing the 'next generation' Infrastructure business and services strategy, including cloud. As part of Capgemini's Infrastructure Service leadership team he drives the development of strategies that enable and accelerate sustainable...  More 
  • Arup Gupta
    Arup Gupta,  Ex-Chief Executive Officer (CEO) of Birlasoft, brings more than three decades of experience in structuring and managing large IT companies. Prior to Birlasoft, Arup was the COO, President & Executive Director of Polaris Software Lab (2005-09), where he was responsible for operations, delivery and sales. He has also served at Optimus, a Polaris subsidiary, as its Director. Arup's te...  More 
  • Terry Walby
    Terry Walby is Managing Director at IPsoft where he has the responsibility for strategy, sales, marketing and service operations across the UK. He is a member of IPsoft's global Executive team also. Mr Walby joined IPsoft in 2010 after spending eight years as a Director at Computacenter, during which time he developed a market leading professional services practice, created and built the Datacentre Servi...  More 
  • Anand Nataraj
    Anand Nataraj has over 20 years of experience in leadership positions in streams ranging across consulting (finance and telecom), telecom, energy, medical systems, consumer products and manufacturing. Mr Nataraj joined Infosys in 2002 as Group Manager, Business Development, in the communication and product services unit, and then moved on to head the Client Facing Group for Communication Service Providers (C...  More 
  • V. Srinivasan
    V. SRINIVASAN, MANAGING DIRECTOR AND GLOBAL CEO, 3i INFOTECH LTD. has turned 3i Infotech into a global technology company, servicing a large number of customers in over 50 countries across 5 continents. Having traveled widely around the world, he has a deep understanding of global business issues and been on the board of several companies. Mr. Srinivasan joined the ICICI group, the second largest banking group ...  More 
  • Vanaja Arvind
    VANAJA ARVIND, EXECUTIVE DIRECTOR AND CHIEF OPERATING OFFICER, THINKSOFT has, during many of her 20 years in IT, campaigned to bring about improvements in quality and productivity management, project risk management and related areas. She chalked up an outstanding string of achievements during her time with Citibank, including spearheading efforts to obtain the SEI CMM level 3 assessment for the Citibank India ...  More 
  • Deepak Jain
    Deepak Jain  is the Senior Vice President & Global Head, Technology Infrastructure Services business at Wipro Technologies (NYSE: WIT) with worldwide responsibility for IT  infrastructure Life Cycle, Sales, Marketing, System Integration and Service Delivery. Under his stellar leadership, Wipro's IT Infrastructure business has crossed $1 billion in revenue, clocking an industry leading growt...  More 
  • Kris Gopalakrishnan
    Kris is one of the founders of this global IT business solutions provider headquartered in Bangalore, India. Initially his responsibilities included the management of design, development, implementation, and support of information systems for clients in the consumer products industry in the U.S. Today he defines the companies road map for technology and innovation. Kris is recognised as a global thought lead...  More 
  • Ashish Kumar Gupta
    Ashish Kumar Gupta has been responsible for establishing the HCL infrastructure Operations in Europe since 2003 and was one of the people who conceptualized Remote Infrastructure Management. Under his leadership, HCL has grown at a CAGR of 65% to become one of the more recognized ITO Service Providers in Europe. An engineering graduate with a management degree from Indian Institute of Management, Calcutta, Mr G...  More 
  • Arun Jain
    ARUN JAIN, CHAIRMAN AND CEO, POLARIS SOFTWARE founded the company in 1993 with $250 and a dream. Today, Polaris has become a global Financial Technology corporation with annual revenues of USD 350 million, 29 offices in 20 Countries, 15 Business Solution Centers and talent strength of over 10,000 Financial Technology experts. It is ranked among the premier IT Product Companies and serves 8 out of the Global Top...  More 
  • C.P Gurnani
    The New Mahindra-Satyam (MSat)   At Tech Mahindra (Tech M), our mandate to grow faster and the desire to expand beyond the telecom industry vertical was realized through the acquisition of Satyam.   Now, post the acquisition of Satyam, our product offerings is comprehensive. Mahindra-Satyam (MSat) leverages Tech Mahindra’s telecom SI (System Integrator) leadership combined with Satyam’...  More 
  • B. Ramaswamy
    B. RAMASWAMY (BR) , Ex-PRESIDENT AND MANAGING DIRECTOR, SONATA SOFTWARE LIMITED had overall responsibility for the organization. He is also on the Board of Directors of Sonata Information Technology Limited, as well as on the Supervisory Board of TUI InfoTec GmbH, Germany. BR joined the company in 1986, when it was a startup company, and has, over the years, been successfully spearheading an organizational mode...  More 
  • Arvind Thakur
    ARVIND THAKUR, CHIEF EXECUTIVE OFFICER, NIIT TECHNOLOGIES, has been steering the software business of NIIT since the early days, when the Indian software and services sector was still in a nascent stage. From helping NIIT wet its feet in the domestic market, to establishing the company as one of India’s top 20 IT software and services exporters –Mr. Thakur has played a key role in the company’...  More 
  • Phaneesh Murthy,
    Phaneesh Murthy, Chief Executive Officer of iGATE Patni, brings more than two decades of experience in structuring and managing large outsourcing deals for Fortune 500 companies. He is a well-known thought leader in the offshore outsourcing space, having pioneered innovative business models such as iGATE Patni's integrated Technology and Operations (iTOPS) model as well as unique service offerings in techno...  More 
  • Sudip Banerjee
    SUDIP BANERJEE, Ex-CHIEF EXECUTIVE OFFICER, L&T INFOTECH is an outsourcing veteran with over 3 decades in the industry. He joined the L&T family as the CEO of L&T Infotech in September 2008 and has led from the front, providing result-oriented leadership and a new direction. He has transformed L&T Infotech into a ‘complete outsourcing company’ from an ‘applications outsourcing ...  More 
  • B Sumant
    B. SUMANT, MANAGING DIRECTOR, ITC INFOTECH and Board Member of ITC Infotech (USA) Inc. and ITC Infotech Ltd., UK. Sumant has been working with ITC Ltd, and its group of companies since 1986. In his previous assignment, Sumant was responsible for setting up the snacks business of ITC under the brand name of ‘Bingo’. He is also on the Board of Technico Pty Ltd which specializes in production of Pot...  More 
  • Brian J Manning
    Brian J. Manning is the President & Managing Director of CSC in India. His responsibilities include managing 20,000+ employees based in India, ensuring that the delivery capacity in India continues to expand with CSC’s global business requirements and that CSC India’s portfolio of services across diverse industry segments continues to enhance CSC’s global competitiveness. Between 2010 till...  More 
  • Prashant Ranade
    PRASHANT RANADE, CHIEF EXECUTIVE OFFICER, SYNTEL has been a member of Syntel’s Board of Directors since 2007. His areas of expertise include sales, marketing, engineering and research & development for products, projects and services businesses. Prashant has a successful history of transforming organizations through a strong focus on customer centricity, innovative service/ product offerings, operatio...  More 
  • Barry Briggs
    Barry Briggs is Chief Architect and CTO for Microsoft's IT organization, serving one of the world’s largest and most influential technology companies. Among other key initiatives, he drives the Enterprise Architecture practice for MSIT as well as numerous advanced technology programs. Previously at Microsoft, he led the Master Data Management initiative in MSIT which created the world's largest...  More 
  • Vineet Nayar
    MAY 2010: With 55,000 employees spread across 26 countries and one that has become recognised around the world for its innovative management practices HCL, is one of the world’s fastest-growing information technology services company. With the goal of establishing HCL as a thought leader in the IT Industry, Vineet has sharpened HCL’s strategic focus investments around three key missions: creating...  More 
  • KK Natarajan
    Krishnakumar Natarajan (KK) is the Chief Executive Officer (CEO) of MindTree. In this capacity, he has the overall responsibility of both the IT Services and the Product Engineering Services businesses of the organization. Until recently, KK served as the President  & CEO, IT Services at MindTree. One of the co-founders, KK is responsible for taking the company to a global leadership position. In the e...  More 
  • Ganesh Ayyar
    Ganesh Ayyar joined MphasiS as its CEO in January 2009. He also serves as an Executive Director of the MphasiS Board of Directors. In his two year tenure, Ganesh steered MphasiS to achieve its USD 1 billion revenue in 2010.  Under his leadership, MphasiS undertook its first transformational restructuring in November 2010. This move gave MphasiS its strategic growth verticals and enabled the company to s...  More 
  • Subroto Bagchi
    Subroto is best known for co-founding MindTree in 1999 where he started as the Chief Operating Officer. MindTree is among India's most admired companies across industries. In 2008, Bagchi took on the role of Gardener at MindTree. In this new role, Bagchi spends one-on-one time with the Top 100 leaders at MindTree on their ‘personal-professional’ issues to expand leadership capacity and b...  More 
  • John Cuming
    John Cuming, educated at the City of London School and Oxford Brookes University, Mr Cuming started his career on the Plessey Graduate Scheme working in various parts of the group before settling in Plessey Communications. After Plessey, Mr Cuming worked for Sprint, in both the US and UK, before joining Newbridge Networks, where he was the Global Vice President for Teleco's. Following Newbridge, Mr Cumin...  More 
  • Pierre-Yves Cros
    A member of the Group Executive Committee since 2005, Pierre-Yves Cros was appointed to Capgemini Group’s dedicated global strategy and transformation consulting practice, in January 2009. Previously, Pierre-Yves Cros was Strategy Director for the Capgemini Group. In this role he was integral to the conception and implementation of several transformation programs, notably in the United States as well a...  More 
  • T. K. Kurien
    T K Kurien (TK) is the Chief Executive Officer of IT Business and Executive Director, Wipro Limited. TK is also a member of the Wipro Corporate Executive Council. With over 27 years of global diversified experience, which includes the 10-years he has been with Wipro, TK has been instrumental in building and scaling many of Wipro's businesses successfully. He has a track record for customer centricity, pa...  More 
  • Kevin Campbell
    In this role Mr Campbell has responsibility for all of Accenture’s capabilities and services across systems integration, technology consulting, application outsourcing and infrastructure outsourcing. Mr. Campbell also leads Accenture’s quality and delivery capabilities, including its Global Delivery Network, which consists of more than 50 delivery centres across five continents, and leads th...  More 
  • Rajesh Nambiar
    Rajesh is responsible for refining IBM’s globally integrated delivery framework, focusing on client satisfaction levels and the development of talent pool across Asia Pacific encompassing India, Philippines and Vietnam. Rajesh is also responsible for synergising IBM’s globally benchmarked processes, and vast global network of centres to ensure operational and cost efficiencies that will allow IBM...  More 
  • AS Lakshminarayanan
    Lakshmi has a remit that covers operations in 21 countries with 22,000 employees and that represents 30% of the company’s global revenues. Lakshmi oversees strategic, customer, organisational and operational functions for the 5 sub-regions that make up this unit – UK and Ireland,  Benelux, France, Central (Germany, Switzerland, Austria, Italy) and Nordic (Sweden, Finland, Norway, Denmark and...  More 
  • NV Tyagarajan
    Tiger is credited as one of the pioneers who transformed GE Capital International Services (now Genpact) into a leading Business Process Management Company with over $1 billion in revenues. In 1999, Tiger became CEO of GECIS, significantly expanding its service offerings and operations. In October 2002, he transferred within GE to its multibillion-dollar Commercial Equipment Finance division, serving as Senior ...  More 
  • Lakshmi Narayanan
      Lakshmi has been a technology industry professional for over 30 years, building and managing divisions and business units in Europe, India and the United States. Lakshmi’s experience spans organisational strategy, customer relationship management, corporate governance, risk management, and operations. As a founding member of Cognizant, Lakshmi has been responsible for providing leadership fo...  More 
  • Global Sourcing
    The Indian economic script has played out well so far. India Inc. was apprehensive about globalization when the reforms were kicked off in the early 90s, but the report card so far has not been bad at all. Today India boasts of a number of world-class businesses, both home-grown and global. In growth, India is second only to China, but even then in certain industries such as mobile telephony, India's growth ...  More 
  • Exploding the myths
    While there are very compelling reasons for offshoring, moving operational processes from one country to another does present significant challenges for those involved. We noticed a widely held perception within European companies that differences in culture between European countries and popular offshoring destinations such as India were at the root of challenges that inevitably arise in an offshoring in...  More 
  • Infrastructure Outsourcing
    The discussion on IT transformation is most pertinent in the present global context. There are both extrinsic and intrinsic factors that are driving organisations to address the topic of transformation. Foremost, cloud computing is heralding the advent of new models of infrastructure that could change the way organisations deploy their IT infrastructure.   As an advisor, my team and I are in...  More 
  • Global Sourcing
    In this edition of Perspectives from Pioneers, we present the CEOs of some of the most dynamic Indian Mid-Tier outsourcing companies. While, in some ways, the Indian Tier 1s are the face of Indian outsourcing industry, Mid-tiers are the ones that provide the depth. Before I say what this report is about, let me say what this report is not. This is not the usual marketing spiel, nor is this a eulogy to Indian Mid...  More 
  • Global Sourcing
    Global sourcing is the single most important phenomenon that has changed, and continues to change the course of outsourcing. What started as an effective way of leveraging low cost resources has rapidly disrupted the traditional models of service delivery. The global sourcing model is further spurring a wide array of changes within the entire outsourcing ecosystem and the future is beginning to look different...  More 
  • Managing offshoring effectively
    In the lifecycle of sourcing the initial phases of sourcing strategy and provider selection are usually exciting, especially when it involves offshoring. Stakeholders and sponsors explore and discover different aspects of offshoring, its benefits and pitfalls are debated and different outsourcing models, locations and providers are evaluated. Visits to offshore locations are also part of the process. ...  More 
  • Global Sourcing
    Beyond Savings; The Real Value of Global Sourcing Every week, my team and I have the privilege of speaking to a number of IT and business leaders across Europe. If these conversations are anything to go by, the interest in global sourcing is at an all time high. An interesting thing is that these conversations have shifted increasingly from – ‘whether it will work for us’ to ‘h...  More 
  • Why India is still attractive
    The emergence of new locations is hinged on two key parameters – new service providers and globalisation. The concept of the offshore delivery model has gained substantial acceptance and will continue to grow. This model was propagated by Indian providers who have made India their main delivery location. India will continue to remain attractive as long as Indian providers have the competitive edge. ...  More 
  • Transforming provider landscape
    The outsourcing industry is undergoing a radical transformation, driven by the influence of global sourcing. New operating models have emerged, the resource supply chain has extended, and a new genre of offshore providers has appeared and continues to strengthen its foothold. The implications for the industry are great. Although global sourcing existed in one form or another for more than a decade, it...  More 
  • Managing Control over Offshoring
      Offshoring's delivery models have transformed significantly from staff augmentation to managed services. Providers have matured and global sourcing service provision is highly predictable. Many companies around the world are increasingly adopting this model of outsourcing. However, the corresponding evolution of financial models of offshoring has been slo...  More